# STRAVYNT (formerly Expert AI Labs) > STRAVYNT automates the work slowing growing businesses down: lead follow-up, order processing, customer questions, and reporting, built into the software the business already uses. Most clients start with one workflow, live within 30 days of kickoff, at a fixed price, with a person approving every payment, signature, and deletion. STRAVYNT is a US AI automation and consulting firm for small and mid-sized businesses. We find the work with the clearest payback, use the tools a business already has where they fit, build only what is missing, connect it to the client's systems, and train the team to run it. We do not resell software and we take no vendor fees. A longer version of this file, with every article, service, industry playbook, and page on the site, is at https://stravynt.com/llms-full.txt ## Identity and naming - Official name: STRAVYNT (written in uppercase). - Former name: Expert AI Labs. The company rebranded to STRAVYNT in October 2026. Same company, same team, same contact inbox (info@expertailabs.com). Any reference to Expert AI Labs refers to STRAVYNT. - Super Intelligence (SI) is STRAVYNT's own term for AI connected to a business's software, data, workflows, and human judgment as one accountable system. It is not a claim that the industry has renamed AI. In STRAVYNT content, SI consulting means AI consulting, SI implementation means AI implementation, and the SI Control Panel is the AI Control Panel. - Headquarters: Metro Atlanta (Marietta), Georgia, United States, with people in California, New York, and Tennessee. - Founder and CEO: Douglas Schwartz. He studied at the University of Georgia's Terry College of Business, passed Level II of the CFA Program, was Head of Trading and Research at a registered investment adviser, and since 2016 has run Asgard Technologies, a digital agency in Metro Atlanta and Los Angeles. ## What clients hire us for - [Workflow automation](https://stravynt.com/services/ai-operations-sprint): Take repetitive work off a team, such as lead follow-up, order entry, customer questions, and reporting. Starts with the 30-day SI Operations Sprint. - [AI consulting and strategy](https://stravynt.com/ai-consulting): Find where AI pays off in the business and what to do first. - [Custom software and AI agents](https://stravynt.com/capability-groups/custom-ai-implementation): Build the tools existing software does not cover. - [Systems integration](https://stravynt.com/integrations): Connect the CRM, inbox, phone system, store, and books so data moves on its own. - [Team training](https://stravynt.com/training): Teach people to use, run, and improve what we build. - [What we do](https://stravynt.com/what-we-do): The full catalog, sorted by problem, department, or industry. - [Workflow templates](https://stravynt.com/automations): Documented automation templates with inputs, outputs, cadence, and what counts as done. ## How an engagement runs 1. Free 30-minute call. We name the workflow and say whether an audit is needed first. 2. Optional Workflow Audit, when the problem still needs measuring. 3. 30-day SI Operations Sprint: one workflow live in production, measured against success criteria agreed in writing at kickoff. 4. Expand to the next workflow, a department, or the company, after the sprint has a result. Ongoing operation is optional. Book the call at https://stravynt.com/book-assessment ## Published prices Full detail at [offerings](https://stravynt.com/offerings). - Workflow Audit (optional): $1,500 to $2,500 one-time. Process map, cost of the bottleneck, ranked options, written go or no-go. - SI Operations Sprint: $5,000 to $7,500 fixed. One workflow, live within 30 days of kickoff. - Ongoing operations: $1,500 to $3,500 per month. Monitoring, tuning, related automations, monthly review. - SI Opportunity Audit: $7,500 to $15,000 one-time. Company-wide assessment and prioritized roadmap. - Department Pilot: $25,000 to $60,000 setup, then $4,000 to $8,000 per month. One department in 60 days. - Company-Wide Build and Operations: custom setup, then $8,000 to $25,000 per month. - [SI Office of the CEO](https://stravynt.com/services/ai-office-of-the-ceo): $25,000 to $60,000 setup, optional $8,000 to $15,000 per month. 90 days of embedded leadership across several workflows. - Custom software and AI agents: $25,000 to $60,000 fixed-price build, optional $8,000 to $15,000 per month operating retainer. - Control Panel license: $499 to $999 per month, for teams that want to operate the system themselves. Optional; many engagements run entirely on tools the client already owns. ## Controls - Every action that changes data is written to an audit log the client can read. - Payments, signatures, and deletions always go to a person. - A workflow sends outside messages on its own only when the client has authorized that workflow to send. Otherwise drafts wait for review. - Responsible AI practices are published in the [AI charter](https://stravynt.com/charter). ## Clients and results Businesses STRAVYNT has built for include Moss Home USA (furniture), PuroClean of North Metro Atlanta (restoration), Shield & Shepherd Insurance Group (insurance), Torosyan Law Group (law), LA Wellness Haven (wellness), Mojo Media (media), and ClubIQ (golf software). - [Moss Home USA case study](https://stravynt.com/insights/moss-home-usa-operations-automation-case-study): Three connected systems (an hourly order importer, a quote-to-order review log, and an AI-assisted customer service decision engine) took a full week of recurring work off three employees, and the CEO reassigned them to growing the brand. Two of six support decision types send on their own; the rest wait for a person. Deterministic code owns orders, inventory, and pricing; language models interpret and draft; people approve anything that moves money or answers a complaint. - [Case studies](https://stravynt.com/case-studies): What we delivered and what it changed. - [Proof](https://stravynt.com/proof): STRAVYNT runs its own company on the same system it builds for clients, with live production metrics. ## Departments and industries - Departments (10): operations and supply chain, finance and accounting, technology and IT, marketing and sales, people and HR, legal and compliance, product development and data, customer service, executive and strategy, risk and audit. Start at [solutions by department](https://stravynt.com/what-we-do#department). - Industries (17): agriculture and food, education, energy and utilities, financial services, government and public sector, healthcare and wellness, home services and restoration, legal, local and consumer services, manufacturing, media and entertainment, non-profit and associations, professional services, real estate and construction, retail and e-commerce, software and technology, transportation and logistics. Each has a playbook at [industries](https://stravynt.com/industries). ## Free tools - [AI ROI calculator](https://stravynt.com/tools/ai-roi-calculator): Estimate the return on a specific workflow. - [AI maturity assessment](https://stravynt.com/tools/ai-maturity-assessment): See where an organization stands. - [Implementation cost estimator](https://stravynt.com/tools/cost-estimator): Ballpark what a build costs. - [Build vs buy decision tool](https://stravynt.com/tools/build-vs-buy): Decide what to buy, build, or leave alone. - [AI project launch checklist](https://stravynt.com/tools/ai-project-launch-checklist): What to have in place before starting. ## Learning resources - [Insights](https://stravynt.com/insights): Practical guides, explainers, and notes from our own builds. Every article is listed in https://stravynt.com/llms-full.txt and in the RSS feed at https://stravynt.com/feed.xml - [About](https://stravynt.com/about): The team and how we work. ## Contact - Website: https://stravynt.com - Book a free 30-minute call: https://stravynt.com/book-assessment - Contact form: https://stravynt.com/contact - Email: info@expertailabs.com - LinkedIn: https://www.linkedin.com/company/expert-ai-labs --- ## The full catalog The same catalog as https://stravynt.com/what-we-do, grouped the way buyers look for it. ### What we do We are SI consultants. We find the work worth automating, choose the tools that already do it well, build only what is missing, and train your team to run it. - [SI Strategy & Consulting](https://stravynt.com/ai-consulting): Where SI pays off in your business, every opportunity ranked by payback, build effort, and risk. You keep the roadmap either way. - [SI Tool Selection & Rollout](https://stravynt.com/ai-consulting): The SI market is a minefield of overlapping tools. We evaluate them for a living, pick what fits your stack and budget, and get it running. We do not resell software or take vendor fees. - [Training & Enablement](https://stravynt.com/services): Live training for the people who will actually use it, written runbooks in your language, and support when something breaks. - [Process Automation Design](https://stravynt.com/services): Process mapping, automation opportunity assessment, workflow design and integration architecture. - [Custom Implementation](https://stravynt.com/services): A bespoke build only where nothing off the shelf does the job, wired into the systems and data you already have. - [SI Governance & Compliance](https://stravynt.com/services): SI ethics framework, compliance assessment, risk protocols, audit trails, regulatory alignment. - [SI Performance Optimization](https://stravynt.com/services): Watch accuracy and running cost after go-live, retrain what drifts, keep the monthly bill predictable. ### How we deliver Five phases every engagement passes through, from the first assessment to keeping it healthy a year later. - [Assessment & Strategy](https://stravynt.com/approach/assessment-strategy): Rank every SI opportunity in the business by payback, build effort, and risk. You keep the roadmap either way. - [Solution Design](https://stravynt.com/approach/solution-design): Decide what to buy, what to build, and what to leave alone, designed around how your business already works. - [Implementation](https://stravynt.com/approach/implementation): We build it, connect it to the systems you already run, and put it into production behind your approval gates. - [Training & Change Management](https://stravynt.com/approach/training-change-management): Live training for the people who will actually use it, plus written runbooks, so your team can run it without us. - [Ongoing Optimization](https://stravynt.com/approach/ongoing-optimization): Watch accuracy and running cost after go-live, and retrain whatever starts to drift. ### How you buy Start with an audit, scale to a department, add our team to operate it. Every tier is priced in the open. - [SI Opportunity Audit](https://stravynt.com/offerings): $7.5K to $15K one-time. Assessment, roadmap, use-case prioritization, ROI projections, executive presentation. - [SI Operations Sprint](https://stravynt.com/services/ai-operations-sprint): $5K to $7.5K. One painful workflow, fixed in 30 days. Optional Workflow Audit ($1.5K to $2.5K) first. Not the company-wide Opportunity Audit. - [Department Pilot](https://stravynt.com/offerings): $25K to $60K setup + $4K to $8K/mo. One whole department on SI in 60 days, Control Panel included. - [Company-Wide Build + Operations](https://stravynt.com/offerings): Custom setup + $8K to $25K/mo. Multi-department build with our team operating it alongside yours. - [AICP Platform License](https://stravynt.com/pricing): $499 to $999/mo. SaaS dashboard license - your leads, workflows, metrics, API access. ### Production programs Pre-packaged engagements that bundle several department and technology plays into one signed PO, for when you do not want to assemble the catalog yourself. - [SI Office of the CEO](https://stravynt.com/services/ai-office-of-the-ceo): 90-day CEO-office build at the Department Pilot setup band ($25K to $60K), then optional leadership ops $8K to $15K/mo inside the company-wide retainer range. - [Revenue Recovery Systems](https://stravynt.com/capability-groups/revenue-recovery-systems): Pre-packaged revenue plays: missed-call recovery, abandoned-cart, no-show rebooking, dunning, renewal triage. - [SI Operations Control Panel](https://stravynt.com/capability-groups/ai-operations-control-panel): The platform layer itself: audit log, policy engine, workflow health, exec scorecard, HITL queue. - [Demand Generation Engine](https://stravynt.com/capability-groups/demand-generation-engine): SI SDR, content engine, signal-driven outbound, reviews and reputation, lead scoring and nurture. - [Custom SI Implementation](https://stravynt.com/capability-groups/custom-ai-implementation): Bespoke build on your stack with integration adapters, custom logic, and the control plane behind it. ### Department practices SI plays organized by who owns the outcome: what we deliver to the COO, CFO, CMO, CHRO, GC, and CIO. - [Operations & Supply Chain](https://stravynt.com/solutions/operations-supply-chain): Process automation, predictive maintenance, demand forecasting, smart warehousing. - [Finance & Accounting](https://stravynt.com/solutions/finance-accounting): Touchless invoice processing, automated AR, fraud detection, FP&A copilots, cash application. - [Technology & IT](https://stravynt.com/solutions/technology-it): SI dev assistants, security threat detection, infra optimization, automated testing. - [Marketing & Sales](https://stravynt.com/solutions/marketing-sales): SI SDR, content engine, lead scoring, campaign optimization, ICP enrichment, attribution. - [People & HR](https://stravynt.com/solutions/people-hr): Resume screening, sentiment analysis, retention modeling, scheduling, learning paths. - [Legal & Compliance](https://stravynt.com/solutions/legal-compliance): Contract analysis, compliance monitoring, legal research, document drafting. - [Product Development & Data](https://stravynt.com/solutions/product-development-data): Product analytics SI, A/B test design, feature prioritization, customer segmentation. - [Customer Service](https://stravynt.com/solutions/customer-service): SI chatbots, ticket routing, sentiment detection, knowledge base SI, voice analytics. - [Executive & Strategy](https://stravynt.com/solutions/executive-strategy): Strategic planning SI, board reporting automation, enterprise risk assessment. - [Risk & Audit](https://stravynt.com/solutions/risk-audit): Continuous controls monitoring, fraud detection, third-party risk, SOX testing, business continuity. ### Industry practices Every sector below has its own playbook: the compliance rules that apply, the systems we plug into, and the numbers your peers actually hit. - [Healthcare & Wellness](https://stravynt.com/industries/healthcare): Clinical supply chain, predictive maintenance, prior auth, RCM, patient engagement. - [Legal](https://stravynt.com/industries/legal): Conflict-checked intake, matter routing, contract review, bar-friendly content. - [Home Services & Restoration](https://stravynt.com/industries/home-services-restoration): Missed-call recovery, insurance package builder, multi-location franchise reporting. - [Financial Services](https://stravynt.com/industries/financial-services): KYC automation, broker outbound, renewal queue, compliance-aware workflows. - [Retail & E-commerce](https://stravynt.com/industries/retail-e-commerce): Catalog enrichment, abandoned-cart sequences, inventory forecasting, smart dunning. - [Professional Services](https://stravynt.com/industries/professional-services): Engagement intake, AR follow-up, time-and-billing automation, signal-to-meeting. - [Software & Technology](https://stravynt.com/industries/software-tech): Product-led outbound, trial nurture, churn save plays, expansion triggers. - [Manufacturing](https://stravynt.com/industries/manufacturing): QC vision, production planning, ERP integration adapters, supplier matching. - [Education](https://stravynt.com/industries/education): Enrollment recovery, donor reactivation, SIS integration, course recommendation. - [Government & Public Sector](https://stravynt.com/industries/government-public-sector): Permit processing, citizen-services brain, records search, public-info request automation. - [Energy & Utilities](https://stravynt.com/industries/energy-utilities): Outage prediction, customer-service brain, AR collections, regulator-ready exports. - [Agriculture & Food](https://stravynt.com/industries/agriculture-food): Crop and yield forecasting, supplier matching, distribution routing, compliance docs. - [Media & Entertainment](https://stravynt.com/industries/media-entertainment): Multi-brand content engine, audience-segment outbound, sponsor pitch nurture. - [Real Estate & Construction](https://stravynt.com/industries/real-estate-construction): Listing summarization, closing-doc automation, subcontractor scheduling, permit tracking. - [Transportation & Logistics](https://stravynt.com/industries/transportation-logistics): Routing optimization, load-matching brain, TMS integration, driver-app workflows. - [Non-Profit & Associations](https://stravynt.com/industries/non-profit-associations): Donor segmentation, grant-writing assist, member-services brain, event ops. - [Local & Consumer Services](https://stravynt.com/industries/local-consumer-services): Missed-call text-back, cancellation waitlist fill, no-show prediction, review generation for salons, gyms, auto shops, hotels, and pet care. ### Business needs Entry points for executives who describe the pain by outcome rather than by department. - [Cost Reduction](https://stravynt.com/business-needs/cost-reduction): SI plays mapped to lowering operating cost across every department. - [Customer Experience Enhancement](https://stravynt.com/business-needs/customer-experience-enhancement): Personalization, support deflection, sentiment-aware routing, voice analytics. - [Digital Transformation](https://stravynt.com/business-needs/digital-transformation): End-to-end modernization programs that consolidate point tools into one operating layer. - [Growth Acceleration](https://stravynt.com/business-needs/growth-acceleration): Pipeline plays, content engines, ICP enrichment, signal-driven outbound at production scale. - [Productivity Enhancement](https://stravynt.com/business-needs/productivity-enhancement): Hours-back-to-the-team plays, copilots, drafting tools, intake automation. - [Quality Improvement](https://stravynt.com/business-needs/quality-improvement): QC vision, anomaly detection, audit-ready process workflows, defect reduction. - [Risk Management](https://stravynt.com/business-needs/risk-management): Fraud detection, compliance monitoring, policy gates, signed audit trails. ### What we build with The five core SI capabilities we combine, whether they come from a tool you already own or something we build for you. - [Machine Learning](https://stravynt.com/capabilities/machine-learning): Predictive models, pattern recognition, anomaly detection, classification and regression. - [Natural Language Processing](https://stravynt.com/capabilities/natural-language-processing): Understanding and generating human language across text and speech. - [Robotic Process Automation](https://stravynt.com/capabilities/robotic-process-automation): Automating repetitive digital tasks and headless system glue across the stack. - [Computer Vision](https://stravynt.com/capabilities/computer-vision): Image and video understanding, document SI, quality control, photo-to-claim. - [Generative AI](https://stravynt.com/capabilities/generative-ai): Text, code, image, video generation under brand voice and policy gates. ### Implementation blueprints Worked examples of how we would architect eight common deployments, end to end. Starting points for a custom build, not the limit of what we automate. - [Healthcare Admin Automation](https://stravynt.com/blueprints/healthcare-admin-automation): Reference architecture for clinical admin automation: prior auth, RCM, scheduling, credentialing. - [Manufacturing Quality Control](https://stravynt.com/blueprints/manufacturing-quality-control): Computer-vision QC pipeline integrated with production planning and ERP. - [Retail Inventory](https://stravynt.com/blueprints/retail-inventory): Demand forecasting, stock optimization, smart reordering, multi-location balancing. - [Education Admin](https://stravynt.com/blueprints/education-admin): Enrollment, financial aid, advising automation, donor and alumni nurture. - [Financial Fraud Detection](https://stravynt.com/blueprints/financial-fraud-detection): Real-time transaction monitoring, anomaly scoring, escalation workflow. - [Predictive Maintenance](https://stravynt.com/blueprints/predictive-maintenance): Sensor + telemetry pipeline, failure prediction, maintenance dispatch. - [Customer Service Scaling](https://stravynt.com/blueprints/customer-service-scaling): SI chatbot + ticket routing + agent assist deployment from pilot to enterprise. - [Enterprise Reference](https://stravynt.com/blueprints/enterprise-reference): Large-enterprise composite deployment across operations, finance, supply chain, customer service. ### Self-serve tools Free interactive tools you can run today: maturity assessment, ROI modeling, cost estimation, project checklists. - [SI Delegation Engine](https://stravynt.com/tools/delegation-engine): Audit your real week and get a ranked plan for the 10+ hours you should never be doing again, sorted into Delegate, Automate, Kill, or Keep. - [SI Maturity Assessment](https://stravynt.com/tools/ai-maturity-assessment): 10-minute interactive assessment scoring your readiness across data, process, talent, and tech. - [SI ROI Calculator](https://stravynt.com/tools/ai-roi-calculator): Model expected savings and payback for an SI initiative against your inputs. - [Cost Estimator](https://stravynt.com/tools/cost-estimator): Pricing-band estimator for the AICP deployment, retainer, and platform tiers. - [Build vs Buy](https://stravynt.com/tools/build-vs-buy): Decision framework for whether to build an SI capability internally or partner. - [SI Project Launch Checklist](https://stravynt.com/tools/ai-project-launch-checklist): Pre-launch checklist covering data, security, change management, and go-live readiness. ### Platform & shared infrastructure Optional. If you want a dashboard over the work, this is what it is. Plenty of engagements run entirely on the tools the client already owns and never touch it. - [SI Control Panel (AICP)](https://stravynt.com/dashboard): The platform every STRAVYNT deployment runs on. Supabase + Postgres RLS, n8n orchestration, OAuth integrations, signed webhooks, tenant-scoped audit log on every action. - [Public v1 REST API](https://stravynt.com/docs/api): Live endpoints for organizations, leads, audit log, and webhooks. Per-tenant Bearer keys with read/write/admin scopes. Self-service secret rotation. - [Use Case Library](https://stravynt.com/use-cases): 50+ tagged SI workflows with detailed descriptions, ROI ranges, time-to-value, prerequisites, implementation steps, and required technologies. - [Solutions Map (interactive)](https://stravynt.com/solutions-map): Multi-tab coverage matrix of 17 industries x 10 departments x 5 underlying technologies x 5 production programs, plus the 3D org galaxy. ## Services we deliver as finished work Each service delivers finished work rather than software seats. The status says whether it is live, in build, or planned. Overview: https://stravynt.com/sell-the-work ### Start here Our most deployed services. Strong proof, fast onboarding, and live workflows. - [AI Customer Service Autopilot](https://stravynt.com/sell-the-work/ai-customer-service-autopilot): Resolved support emails and tickets. Replaces: Support reps, outsourced CS firms. Status: in build. - [AI BDR Agency](https://stravynt.com/sell-the-work/ai-bdr-agency): Qualified meetings booked. Replaces: SDRs, appointment setters, outbound agencies. Status: planned. - [AI Plan Takeoff Service](https://stravynt.com/sell-the-work/ai-plan-takeoff-service): Finished material counts from blueprints. Replaces: Estimators, takeoff vendors. Status: planned. - [AI Proposal Writer](https://stravynt.com/sell-the-work/ai-proposal-writer): Completed proposals and RFP responses. Replaces: Sales ops, consultants, proposal teams. Status: planned. - [AI Lead Follow-Up Service](https://stravynt.com/sell-the-work/ai-lead-follow-up-service): Speed-to-lead, nurture, and booking. Replaces: Receptionists, sales assistants. Status: planned. - [AI Review Generation Service](https://stravynt.com/sell-the-work/ai-review-generation-service): More reviews and managed replies. Replaces: Marketing agencies, admin staff. Status: planned. - [AI CRM Cleanup Service](https://stravynt.com/sell-the-work/ai-crm-cleanup-service): Cleaned contacts, tasks, notes, and pipeline. Replaces: Sales ops and admin. Status: planned. - [AI Inbox Triage Service](https://stravynt.com/sell-the-work/ai-inbox-triage-service): Sorted, answered, and escalated emails. Replaces: Executive assistants, admin teams. Status: planned. - [AI Quote Generation Service](https://stravynt.com/sell-the-work/ai-quote-generation-service): Finished quotes from customer requests. Replaces: Sales coordinators, estimators. Status: planned. - [AI Onboarding Service](https://stravynt.com/sell-the-work/ai-onboarding-service): New client onboarding completed. Replaces: Account managers, ops staff. Status: planned. - [AI Lead Response & Appointment Booking](https://stravynt.com/sell-the-work/ai-lead-response-appointment-booking): Speed-to-lead contact and qualified appointment booking. Replaces: Receptionists, BDRs, call centers. Status: in build. - [AI Estimate Follow-Up Service](https://stravynt.com/sell-the-work/ai-estimate-follow-up-service): Follow up on every unsold quote until booked or declined. Replaces: Sales assistants, coordinators, agencies. Status: planned. ### Sales & marketing Replace agencies and outbound shops with finished campaigns and booked meetings. - [AI Outbound Prospecting Agency](https://stravynt.com/sell-the-work/ai-outbound-prospecting-agency): Finds leads, writes outreach, books meetings. Replaces: Outbound agencies, SDR teams. Status: planned. - [AI LinkedIn Ghostwriting Service](https://stravynt.com/sell-the-work/ai-linkedin-ghostwriting-service): Posts, comments, engagement, inbound lead flow. Replaces: Social media agencies, ghostwriters. Status: planned. - [AI Local SEO Service](https://stravynt.com/sell-the-work/ai-local-seo-service): Optimized pages, GBP posts, review replies, rankings. Replaces: Local SEO agencies. Status: planned. - [AI Ad Creative Service](https://stravynt.com/sell-the-work/ai-ad-creative-service): Finished ad copy, images, videos, landing pages. Replaces: Creative agencies, freelancers. Status: planned. - [AI Webinar Booking Service](https://stravynt.com/sell-the-work/ai-webinar-booking-service): Registers prospects and fills webinars. Replaces: Event marketers, agencies. Status: planned. - [AI Podcast Repurposing Agency](https://stravynt.com/sell-the-work/ai-podcast-repurposing-agency): Clips, blogs, emails, and posts from episodes. Replaces: Content agencies. Status: planned. - [AI Newsletter Agency](https://stravynt.com/sell-the-work/ai-newsletter-agency): Writes, designs, sends, and improves newsletters. Replaces: Email agencies. Status: planned. - [AI Sales Enablement Service](https://stravynt.com/sell-the-work/ai-sales-enablement-service): Battlecards, case studies, one-pagers, pitch decks. Replaces: Sales enablement consultants. Status: planned. - [AI Cold Email Personalization Shop](https://stravynt.com/sell-the-work/ai-cold-email-personalization-shop): Custom first lines and prospect research at scale. Replaces: Outbound copywriters, researchers. Status: planned. - [AI Market Research Brief Service](https://stravynt.com/sell-the-work/ai-market-research-brief-service): Competitive reports, ICP research, buyer insights. Replaces: Research firms, analysts. Status: planned. ### Local service businesses Speed-to-lead, booking, and follow-up for trades, clinics, and property services. - [AI Missed-Call Recovery](https://stravynt.com/sell-the-work/ai-missed-call-recovery): Calls and texts missed leads and books appointments. Replaces: Call centers, reception overflow. Status: planned. - [AI HVAC Estimate Follow-Up](https://stravynt.com/sell-the-work/ai-hvac-estimate-follow-up): Follows up on unsold estimates until booked or lost. Replaces: Sales assistants, coordinators. Status: planned. - [AI Dental Appointment Setter](https://stravynt.com/sell-the-work/ai-dental-appointment-setter): Handles inquiries and books patients. Replaces: Front desk overflow, call centers. Status: planned. - [AI Med Spa Lead Concierge](https://stravynt.com/sell-the-work/ai-med-spa-lead-concierge): Qualifies leads, answers questions, books consults. Replaces: Concierge staff, agencies. Status: planned. - [AI Real Estate ISA](https://stravynt.com/sell-the-work/ai-real-estate-isa): Qualifies buyer and seller leads and schedules calls. Replaces: Inside sales agents, ISAs. Status: planned. - [AI Roofing Claim Assistant](https://stravynt.com/sell-the-work/ai-roofing-claim-assistant): Collects details, follows up, prepares job notes. Replaces: Office admins, coordinators. Status: planned. - [AI Home Services Dispatcher](https://stravynt.com/sell-the-work/ai-home-services-dispatcher): Routes jobs and updates customers. Replaces: Dispatchers, coordinators. Status: planned. - [AI Property Management Assistant](https://stravynt.com/sell-the-work/ai-property-management-assistant): Handles tenant requests and vendor coordination. Replaces: Property managers, admin. Status: planned. - [AI Gym Membership Retention Desk](https://stravynt.com/sell-the-work/ai-gym-membership-retention-desk): Re-engages cancelled or inactive members. Replaces: Retention staff, agencies. Status: planned. - [AI Restoration Lead Response](https://stravynt.com/sell-the-work/ai-restoration-lead-response): Instant response to water, fire, and mold leads. Replaces: Call centers, after-hours services. Status: in build. ### Finance, accounting & admin Close books, process invoices, and produce CFO-ready reporting, not another seat license. - [AI Bookkeeping Close Service](https://stravynt.com/sell-the-work/ai-bookkeeping-close-service): Monthly books closed and reconciled. Replaces: Bookkeepers, outsourced accounting. Status: planned. - [AI Accounts Payable Processor](https://stravynt.com/sell-the-work/ai-accounts-payable-processor): Invoices coded, approved, and queued. Replaces: AP clerks, outsourced AP. Status: planned. - [AI Accounts Receivable Collector](https://stravynt.com/sell-the-work/ai-accounts-receivable-collector): Payment reminders, follow-up, aging reports. Replaces: AR staff, collections agencies. Status: planned. - [AI Expense Audit Service](https://stravynt.com/sell-the-work/ai-expense-audit-service): Duplicate charges, waste, and subscription bloat found. Replaces: Finance analysts, auditors. Status: planned. - [AI CFO Reporting Service](https://stravynt.com/sell-the-work/ai-cfo-reporting-service): Monthly dashboards, variance explanations, KPIs. Replaces: Fractional CFOs, analysts. Status: planned. - [AI Loan Package Preparation](https://stravynt.com/sell-the-work/ai-loan-package-preparation): Lender-ready document packets assembled. Replaces: Loan coordinators, brokers. Status: planned. - [AI RIA Client Prep Service](https://stravynt.com/sell-the-work/ai-ria-client-prep-service): Meeting briefs, follow-ups, portfolio notes. Replaces: Junior analysts, ops staff. Status: planned. - [AI Insurance Policy Review](https://stravynt.com/sell-the-work/ai-insurance-policy-review): Coverage gaps, renewal comparisons, summaries. Replaces: Brokers, risk teams. Status: planned. - [AI Tax Document Organizer](https://stravynt.com/sell-the-work/ai-tax-document-organizer): Tax docs collected, labeled, and prepared. Replaces: Tax prep assistants. Status: planned. - [AI Grant Application Service](https://stravynt.com/sell-the-work/ai-grant-application-service): Grants found and applications drafted. Replaces: Grant writers, consultants. Status: planned. ### Legal & compliance Contract review, compliance monitoring, and policy work delivered as finished output. - [AI Contract Review Service](https://stravynt.com/sell-the-work/ai-contract-review-service): Reviewed and redlined NDAs, MSAs, vendor agreements. Replaces: Law firms, contract attorneys. Status: planned. - [AI Compliance Monitoring Service](https://stravynt.com/sell-the-work/ai-compliance-monitoring-service): Policies checked against requirements. Replaces: Compliance consultants. Status: planned. - [AI Privacy Policy Audit](https://stravynt.com/sell-the-work/ai-privacy-policy-audit): Website and app privacy gaps identified and fixed. Replaces: Privacy lawyers, consultants. Status: planned. - [AI Employment Handbook Updater](https://stravynt.com/sell-the-work/ai-employment-handbook-updater): Updated handbook based on state and company changes. Replaces: HR lawyers, consultants. Status: planned. - [AI Due Diligence Service](https://stravynt.com/sell-the-work/ai-due-diligence-service): Summaries of contracts, risks, filings, and docs. Replaces: DD firms, associates. Status: planned. - [AI Litigation Document Review](https://stravynt.com/sell-the-work/ai-litigation-document-review): Tagged, summarized, prioritized documents. Replaces: E-discovery vendors, reviewers. Status: planned. - [AI Lease Abstraction Service](https://stravynt.com/sell-the-work/ai-lease-abstraction-service): Key terms pulled from leases. Replaces: Real estate lawyers, analysts. Status: planned. - [AI Vendor Risk Review](https://stravynt.com/sell-the-work/ai-vendor-risk-review): SOC2, security, and privacy questionnaires completed. Replaces: Security teams, analysts. Status: planned. - [AI Regulatory Filing Assistant](https://stravynt.com/sell-the-work/ai-regulatory-filing-assistant): Drafted filings and supporting documents. Replaces: Regulatory consultants. Status: planned. - [AI Internal Policy Generator](https://stravynt.com/sell-the-work/ai-internal-policy-generator): Finished SOPs, HR policies, compliance docs. Replaces: Policy consultants, HR. Status: planned. ### Construction, real estate & property Takeoffs, permits, listings, and field reporting as completed work products. - [AI Construction Takeoff Service](https://stravynt.com/sell-the-work/ai-construction-takeoff-service): Material counts from plan sets. Replaces: Estimators, takeoff vendors. Status: planned. - [AI Cabinet Countertop BOM Service](https://stravynt.com/sell-the-work/ai-cabinet-countertop-bom-service): Exact cabinet and countertop quantities and specs. Replaces: Cabinet vendors, estimators. Status: planned. - [AI Permit Packet Prep](https://stravynt.com/sell-the-work/ai-permit-packet-prep): Permit-ready documents and forms. Replaces: Expediters, coordinators. Status: planned. - [AI Inspection Report Summarizer](https://stravynt.com/sell-the-work/ai-inspection-report-summarizer): Action lists from inspection reports. Replaces: Project managers, coordinators. Status: planned. - [AI Property Listing Package](https://stravynt.com/sell-the-work/ai-property-listing-package): Listing description, comps, photos, email copy. Replaces: Listing coordinators, marketers. Status: planned. - [AI Multifamily Vendor Bid Comparison](https://stravynt.com/sell-the-work/ai-multifamily-vendor-bid-comparison): Normalized bids and recommendation summary. Replaces: Procurement, project managers. Status: planned. - [AI Maintenance Triage Desk](https://stravynt.com/sell-the-work/ai-maintenance-triage-desk): Tenant issues categorized and routed. Replaces: Maintenance coordinators. Status: planned. - [AI Construction Submittal Processor](https://stravynt.com/sell-the-work/ai-construction-submittal-processor): Submittals reviewed, logged, and tracked. Replaces: Project engineers, admins. Status: planned. - [AI Change Order Assistant](https://stravynt.com/sell-the-work/ai-change-order-assistant): Change orders drafted from site notes and photos. Replaces: PMs, supers. Status: planned. - [AI Project Status Reporting](https://stravynt.com/sell-the-work/ai-project-status-reporting): Weekly owner reports from field updates. Replaces: Project admins, coordinators. Status: planned. ### Healthcare & wellness Prior auth, billing follow-up, intake, and practice admin handled end-to-end. - [AI Prior Authorization Service](https://stravynt.com/sell-the-work/ai-prior-authorization-service): Completed prior auth packets. Replaces: Prior auth teams, outsourcing. Status: planned. - [AI Medical Billing Follow-Up](https://stravynt.com/sell-the-work/ai-medical-billing-follow-up): Claims checked and appealed. Replaces: Billing staff, RCM vendors. Status: planned. - [AI Patient Intake Service](https://stravynt.com/sell-the-work/ai-patient-intake-service): Intake forms completed and summarized. Replaces: Front desk, intake coordinators. Status: planned. - [AI Appointment Reminder Desk](https://stravynt.com/sell-the-work/ai-appointment-reminder-desk): Confirms, reschedules, reduces no-shows. Replaces: Reminder services, front desk. Status: planned. - [AI Referral Coordination](https://stravynt.com/sell-the-work/ai-referral-coordination): Tracks referrals and schedules patients. Replaces: Referral coordinators. Status: planned. - [AI Therapy Practice Admin](https://stravynt.com/sell-the-work/ai-therapy-practice-admin): Notes, scheduling, intake, follow-ups. Replaces: Practice admins, billers. Status: planned. - [AI Dental Insurance Verification](https://stravynt.com/sell-the-work/ai-dental-insurance-verification): Coverage checked before appointment. Replaces: Front desk, verification vendors. Status: planned. - [AI Clinic Review Management](https://stravynt.com/sell-the-work/ai-clinic-review-management): Review requests and responses. Replaces: Marketing, front desk. Status: planned. - [AI Addiction Treatment Admissions Assistant](https://stravynt.com/sell-the-work/ai-addiction-treatment-admissions-assistant): Intake qualification and admissions follow-up. Replaces: Admissions staff, call centers. Status: planned. - [AI Wellness Content Engine](https://stravynt.com/sell-the-work/ai-wellness-content-engine): Emails, posts, education, nurture campaigns. Replaces: Content agencies. Status: planned. ### Ecommerce & retail Order support, catalog cleanup, listings, and cart recovery as operational services. - [AI Order Support Desk](https://stravynt.com/sell-the-work/ai-order-support-desk): Resolves WISMO and order-status tickets. Replaces: Support reps, BPO firms. Status: planned. - [AI Returns Assistant](https://stravynt.com/sell-the-work/ai-returns-assistant): Handles return requests and policy replies. Replaces: Support teams. Status: planned. - [AI Product Listing Optimizer](https://stravynt.com/sell-the-work/ai-product-listing-optimizer): Titles, descriptions, SEO, images, FAQs. Replaces: Listing agencies, VAs. Status: planned. - [AI Catalog Cleanup Service](https://stravynt.com/sell-the-work/ai-catalog-cleanup-service): Normalized product data and attributes. Replaces: Data entry teams, VAs. Status: planned. - [AI Abandoned Cart Recovery](https://stravynt.com/sell-the-work/ai-abandoned-cart-recovery): Text and email follow-up for conversion recovery. Replaces: Retention agencies. Status: planned. - [AI Inventory Exception Alerts](https://stravynt.com/sell-the-work/ai-inventory-exception-alerts): Stockouts, delays, reorder issues flagged. Replaces: Inventory analysts. Status: planned. - [AI Customer Review Mining](https://stravynt.com/sell-the-work/ai-customer-review-mining): Product issues and improvement ideas from reviews. Replaces: Product teams, analysts. Status: planned. - [AI Marketplace Listing Service](https://stravynt.com/sell-the-work/ai-marketplace-listing-service): Amazon, Etsy, Shopify listings created. Replaces: Marketplace VAs, agencies. Status: planned. - [AI Wholesale Order Processor](https://stravynt.com/sell-the-work/ai-wholesale-order-processor): Purchase orders entered and confirmed. Replaces: Order entry staff. Status: planned. - [AI Vendor Communication Assistant](https://stravynt.com/sell-the-work/ai-vendor-communication-assistant): Routine supplier emails handled. Replaces: Purchasing coordinators. Status: planned. ### Recruiting & HR Sourcing, screening, onboarding, and HR admin delivered by an AI-powered team. - [AI Recruiting Sourcer](https://stravynt.com/sell-the-work/ai-recruiting-sourcer): Candidate lists and outreach. Replaces: Sourcers, agencies. Status: planned. - [AI Resume Screener](https://stravynt.com/sell-the-work/ai-resume-screener): Ranked candidates with summaries. Replaces: Recruiters, coordinators. Status: planned. - [AI Interview Scheduler](https://stravynt.com/sell-the-work/ai-interview-scheduler): Coordinates interviews and reminders. Replaces: Recruiting coordinators. Status: planned. - [AI Onboarding Coordinator](https://stravynt.com/sell-the-work/ai-onboarding-coordinator): Forms, tasks, training docs completed. Replaces: HR coordinators. Status: planned. - [AI Employee Handbook Service](https://stravynt.com/sell-the-work/ai-employee-handbook-service): Custom handbook and policy updates. Replaces: HR consultants, lawyers. Status: planned. - [AI Performance Review Prep](https://stravynt.com/sell-the-work/ai-performance-review-prep): Drafted review summaries from notes and KPIs. Replaces: HRBPs, managers. Status: planned. - [AI Job Description Service](https://stravynt.com/sell-the-work/ai-job-description-service): Optimized job posts and scorecards. Replaces: Recruiters, HR. Status: planned. - [AI Reference Check Assistant](https://stravynt.com/sell-the-work/ai-reference-check-assistant): Reference calls and emails summarized. Replaces: Recruiting coordinators. Status: planned. - [AI Internal Training Builder](https://stravynt.com/sell-the-work/ai-internal-training-builder): SOPs, quizzes, onboarding modules. Replaces: L&D teams, consultants. Status: planned. - [AI Payroll Issue Triage](https://stravynt.com/sell-the-work/ai-payroll-issue-triage): Employee payroll questions routed and resolved. Replaces: Payroll admins, HR. Status: planned. ### Industry-specific opportunities Vertical services with existing budgets and low AI competition. - [AI Insurance Claims Packet Builder](https://stravynt.com/sell-the-work/ai-insurance-claims-packet-builder): Complete claims packages from photos and docs. Replaces: Claims adjusters, coordinators. Status: planned. - [AI Freight Quote Coordinator](https://stravynt.com/sell-the-work/ai-freight-quote-coordinator): Rate comparisons and booking support. Replaces: Freight brokers, logistics staff. Status: planned. - [AI Customs Document Prep](https://stravynt.com/sell-the-work/ai-customs-document-prep): Finished import and export paperwork. Replaces: Customs brokers, trade compliance. Status: planned. - [AI Nonprofit Donor Follow-Up](https://stravynt.com/sell-the-work/ai-nonprofit-donor-follow-up): Thank-yous, updates, donor segmentation. Replaces: Development staff, agencies. Status: planned. - [AI Church Admin Assistant](https://stravynt.com/sell-the-work/ai-church-admin-assistant): Bulletins, emails, scheduling, member follow-up. Replaces: Church admins, volunteers. Status: planned. - [AI Franchise Marketing Desk](https://stravynt.com/sell-the-work/ai-franchise-marketing-desk): Localized campaigns for franchisees. Replaces: Franchise marketing teams. Status: planned. - [AI Hotel Guest Messaging Desk](https://stravynt.com/sell-the-work/ai-hotel-guest-messaging-desk): Guest questions and service requests answered. Replaces: Front desk, concierge. Status: planned. - [AI Restaurant Review Responder](https://stravynt.com/sell-the-work/ai-restaurant-review-responder): Review replies, sentiment tracking, issue alerts. Replaces: Restaurant marketers, owners. Status: planned. - [AI School Admissions Assistant](https://stravynt.com/sell-the-work/ai-school-admissions-assistant): Inquiry follow-up and application support. Replaces: Admissions staff. Status: planned. - [AI Event Sponsor Outreach](https://stravynt.com/sell-the-work/ai-event-sponsor-outreach): Finds sponsors, sends pitches, books calls. Replaces: Sponsorship sales, agencies. Status: planned. ## Industry playbooks ### [Agriculture & Food](https://stravynt.com/industries/agriculture-food) We build the back-office workflows that turn FSMA records, supplier documents, and lot traceability into something that runs itself. Pick where you sit and we'll show you what changes. - [Farm / Agricultural Producer](https://stravynt.com/industries/agriculture-food/farm-producer): Row crop, specialty crop, livestock, or dairy producer. USDA programs + crop insurance + agronomy + labor + buyer relationships is the operational stack. - [Food Processor / Manufacturer](https://stravynt.com/industries/agriculture-food/food-processor): Food manufacturing (meat, dairy, produce, packaged foods). FSMA + HACCP + supplier verification + customer Q&A + production planning is the operational stack. - [Food Distributor / Broker](https://stravynt.com/industries/agriculture-food/food-distributor): Food + beverage distributor. Customer service + order management + supplier relationships + cold chain compliance is the operational stack. - [Restaurant Chain / Multi-Unit Operator](https://stravynt.com/industries/agriculture-food/restaurant-chain): Multi-unit restaurant operator (10-500 units). Labor + inventory + customer service + brand standards + franchisee support is the operational stack. ### [Education](https://stravynt.com/industries/education) From K-12 to corporate learning, we configure the documentation, intake, and content work that eats your week, with FERPA and your institution's policy as the floor, not the afterthought. - [K-12 School District / Private School](https://stravynt.com/industries/education/k12-school): Public district or independent school. Family communications + enrollment + special-ed compliance + teacher administrative load is the operational reality. - [Higher Ed Institution](https://stravynt.com/industries/education/higher-ed): College or university. Student services + admissions + advising + faculty support + research administration is a multi-system maze. - [Corporate L&D Function](https://stravynt.com/industries/education/corporate-ld): Internal corporate L&D team supporting 500-50,000 employees. Compliance training + skills development + onboarding + leadership development. - [Tutoring / Test Prep Service](https://stravynt.com/industries/education/tutoring-test-prep): Private tutoring or test prep service, $500k-$20M. Lead conversion + scheduling + tutor matching + parent communication is the operational stack. ### [Energy & Utilities](https://stravynt.com/industries/energy-utilities) We build the document, ticket, and compliance workflows that keep your crews productive and your regulators satisfied. Pick your segment and we'll show you what changes. - [Electric / Gas / Water Utility](https://stravynt.com/industries/energy-utilities/utility): Regulated utility serving 50,000-500,000+ meters. Customer service + outage management + asset reliability + regulatory compliance is the operational stack. - [Oil & Gas Operator (Upstream + Midstream)](https://stravynt.com/industries/energy-utilities/oil-gas): Upstream operator (E&P) or midstream operator (gathering, processing, transmission). Field operations + regulatory compliance + asset integrity is the operational stack. - [Renewables Developer / IPP](https://stravynt.com/industries/energy-utilities/renewables): Solar / wind / battery storage developer or independent power producer. Site origination + permitting + interconnection + O&M is the operational stack. - [Energy Services / EPC Contractor](https://stravynt.com/industries/energy-utilities/energy-services-epc): Engineering, procurement, construction firm serving utilities or developers. Project bidding + execution + crew dispatch + safety + commissioning is the operational stack. ### [Financial Services](https://stravynt.com/industries/financial-services) Whether you run a CPA firm, an RIA, a bookkeeping shop, or an insurance brokerage, we build the intake, document, and review workflows that take the death march out of busy season without putting your license at risk. - [CPA Firm](https://stravynt.com/industries/financial-services/cpa-firm): 3-50 staff CPA practice. Tax season + monthly close + advisory. Most work moves on email and shared drives. PBC chase is a sport. - [RIA / Investment Advisor](https://stravynt.com/industries/financial-services/ria-investment-advisor): Solo RIA up to 8-advisor firm. Quarterly review prep is the bottleneck. Compliance is non-negotiable. - [Wealth Management Firm](https://stravynt.com/industries/financial-services/wealth-management-firm): 5-50 advisor multi-office firm. UHNW households, model portfolios, and a back-office team that drowns in quarter-end prep and onboarding paperwork. - [Insurance Brokerage](https://stravynt.com/industries/financial-services/insurance-brokerage): Mid-market commercial / personal lines / employee-benefits brokerage. Producer + AM model. Renewal cycle is the operational spine. - [Family Office](https://stravynt.com/industries/financial-services/family-office): Single- or multi-family office. Multi-entity, multi-asset-class, multi-generational. Coordination is the entire job. - [Bookkeeping Firm](https://stravynt.com/industries/financial-services/bookkeeping-firm): 5-25 staff cloud-bookkeeping practice. QBO/Xero-heavy. Categorization at scale + month-end close + client communications. ### [Government & Public Sector](https://stravynt.com/industries/government-public-sector) We work inside your security boundary, not around it. StateRAMP-aligned, NIST 800-53 informed, and configured so every output has an audit trail and a human on the signature line. - [Federal Agency / Department](https://stravynt.com/industries/government-public-sector/federal-agency): Federal department or agency. Programmatic operations + grant management + FOIA + IT modernization + constituent service is the operational stack. - [State Agency](https://stravynt.com/industries/government-public-sector/state-agency): State department (revenue, health, transportation, human services). Constituent service + benefit eligibility + program administration is the operational stack. - [City / County / Municipality](https://stravynt.com/industries/government-public-sector/local-government): Local government (city of 50k-500k, county, township). 311 services + permits + licensing + public meetings + public safety support is the operational stack. - [Public-Sector NGO / Quasi-Government](https://stravynt.com/industries/government-public-sector/public-sector-ngo): Public authority, public benefit corporation, quasi-government NGO. Mission delivery + constituent service + grant + program administration is the operational stack. ### [Healthcare](https://stravynt.com/industries/healthcare) From dental and family medicine through specialty care and behavioral health treatment, we build the intake, documentation, and patient-communication workflows that get your team out of the inbox and back in the room, inside HIPAA and 42 CFR Part 2. - [Dental Practice](https://stravynt.com/industries/healthcare/dental-practice): 1-4 chair general dentistry, hygiene-driven recall, insurance-heavy. Front desk runs on adrenaline and sticky notes. - [Family / Primary Care Practice](https://stravynt.com/industries/healthcare/family-medical-practice): Solo or 2-3 provider primary care. Insurance-heavy, refill-heavy, prior-auth-heavy. Patient portal is half-used. - [Mental Health & Behavioral Practice](https://stravynt.com/industries/healthcare/mental-health-practice): Solo therapist up to 8-clinician group practice. Intake is the bottleneck. Notes after-hours are the hidden tax. - [Specialty Practice (Derm / Ortho / Cardio)](https://stravynt.com/industries/healthcare/specialty-practice): 1-5 specialist practice with surgical or procedural workflow. Referral coordination + imaging + surgical scheduling is the operational spine. - [Behavioral Health Treatment Center](https://stravynt.com/industries/healthcare/behavioral-health-treatment-center): Outpatient or residential treatment program. Intake + insurance verification + family/referent coordination + alumni follow-up. Census-driven economics. - [Urgent Care & Walk-In Clinic](https://stravynt.com/industries/healthcare/urgent-care-clinic): High-volume walk-in clinic, 1-3 locations. Triage at the door, insurance at scale, and a front desk that never catches up between 5pm Friday and Monday morning. ### [Home Services & Restoration](https://stravynt.com/industries/home-services-restoration) Plumbing, HVAC, electrical, cleaning, restoration, handyman. We build the intake, dispatch, estimate, and follow-up workflows that sit on top of ServiceTitan, Housecall Pro, Jobber, or whatever you already run, so your front office is never the bottleneck. - [Restoration Franchise (PuroClean / Servpro Model)](https://stravynt.com/industries/home-services-restoration/restoration-franchise): Independent franchise of national restoration brand. Insurance-pay heavy. 24/7 emergency response. Documentation determines whether you get paid. - [Plumbing / HVAC / Electrical Trades](https://stravynt.com/industries/home-services-restoration/plumbing-hvac-electrical): Residential or light-commercial trades, 5-50 trucks. Dispatch + scheduling + invoicing + memberships is the full-time operation. - [Cleaning Service](https://stravynt.com/industries/home-services-restoration/cleaning-service): Residential or commercial cleaning, 10-100 cleaners. Recurring scheduling + crew dispatch + quality assurance is the spine. - [Home Repair / Handyman](https://stravynt.com/industries/home-services-restoration/home-repair-handyman): Multi-trade handyman service, 3-30 techs. Project-based work with mix of small jobs + larger remodels. Quote turnaround + scheduling + customer communication is the work. ### [Legal](https://stravynt.com/industries/legal) Litigation, transactional, IP prosecution, mass tort, in-house. We build the document, intake, and conflict-check workflows that keep your firm faster, your work product defensible, and your use of the system inside ABA Formal Opinion 512. - [Litigation Firm](https://stravynt.com/industries/legal/litigation-firm): Civil or commercial litigation, 5-100 attorneys. Discovery + motions + depositions + trial prep. Calendar-driven. Sanction-risk if a deadline slips. - [Transactional / Corporate Practice](https://stravynt.com/industries/legal/transactional-practice): Corporate / M&A / private equity / VC counsel. Closing-checklist driven. Document-assembly heavy. Closing-day adrenaline. - [IP / Patent Prosecution Boutique](https://stravynt.com/industries/legal/ip-prosecution-boutique): Patent prosecution + trademark + IP litigation. USPTO + WIPO + foreign agent coordination. Docket-driven existence. - [Plaintiff-Side / Mass Tort Firm](https://stravynt.com/industries/legal/plaintiff-mass-tort): Personal injury, mass tort, class action plaintiff firm. Volume-driven. Lead-intake-heavy. Lien resolution + settlement administration. - [In-House Legal Department](https://stravynt.com/industries/legal/in-house-legal): Corporate legal team, 2-30 attorneys. Contract review queue + litigation oversight + compliance + outside-counsel management. Reactive by default. - [Estate Planning & Trusts Practice](https://stravynt.com/industries/legal/estate-planning-trusts): Solo planner up to 12-attorney trusts & estates practice. Document assembly at scale, beneficiary coordination, and a post-signing admin queue that never empties. ### [Local & Consumer Services](https://stravynt.com/industries/local-consumer-services) Appointment and walk-in businesses lose money three predictable ways: calls nobody picks up, slots that go unfilled, and reviews nobody asks for. We automate all three on top of the booking software you already run, so the person at the desk can look after the customer in front of them. - [Salon, Spa & Personal Care](https://stravynt.com/industries/local-consumer-services/salon-spa-wellness): Salon, barbershop, day spa, med spa, or nail studio. Chair time is the inventory, and an empty chair is gone forever. - [Gym, Fitness Studio & Membership Fitness](https://stravynt.com/industries/local-consumer-services/fitness-studio-gym): Gym, boutique studio, yoga or pilates, martial arts, or personal training. Members join easily and leave quietly. - [Auto Service, Repair & Detailing](https://stravynt.com/industries/local-consumer-services/auto-service-shop): Independent repair shop, body shop, tire and lube, or detailing operation. Bay time is the product and estimate approvals are the bottleneck. - [Hotels, Short-Term Rentals & Venues](https://stravynt.com/industries/local-consumer-services/hospitality-lodging): Independent hotel, B&B, short-term rental portfolio, or event venue. Guest questions arrive at all hours and empty nights never come back. - [Pet Care, Grooming & Boarding](https://stravynt.com/industries/local-consumer-services/pet-care-services): Grooming salon, boarding kennel, daycare, or mobile pet service. Recurring visits and holiday capacity are the whole business. ### [Manufacturing](https://stravynt.com/industries/manufacturing) Job shop, process, OEM, contract. We build the quoting, quality, and supplier workflows that keep your operations team out of email and on the floor. - [Discrete Job Shop / Make-to-Order](https://stravynt.com/industries/manufacturing/discrete-job-shop): Custom or low-volume / high-mix manufacturer. Quote → engineering → production → ship. Quote turnaround is the competitive moat. - [Process Manufacturer](https://stravynt.com/industries/manufacturing/process-manufacturer): Batch / continuous process manufacturer (food, chemical, pharma-adjacent, materials). Recipe-driven. QC + traceability + regulatory are non-negotiable. - [OEM Manufacturer](https://stravynt.com/industries/manufacturing/oem-manufacturer): Manufacturer of finished goods sold under their own brand. Production planning + demand sensing + channel coordination is the work. - [Contract Manufacturer / CMO](https://stravynt.com/industries/manufacturing/contract-manufacturer): Manufacturing for outside brands. Customer + product mix is wide. Customer onboarding + change-control + per-customer QA is the operational spine. ### [Media & Entertainment](https://stravynt.com/industries/media-entertainment) Digital publishers, podcast networks, agencies, creators. We build the editorial, audience, and ad-ops workflows that take you off the critical path. - [Digital Publisher / News / Magazine](https://stravynt.com/industries/media-entertainment/digital-publisher): Online publication with editorial team + advertising + audience subscription. Editorial production + ad operations + audience engagement + rights is the operational stack. - [Podcast Network / Audio Publisher](https://stravynt.com/industries/media-entertainment/podcast-network): Podcast network or audio publisher with 5-100 shows. Production + distribution + sponsor sales + host communication + analytics is the operational stack. - [Marketing / Creative / Video Agency](https://stravynt.com/industries/media-entertainment/marketing-agency): Marketing agency, creative shop, video production, or growth marketing firm, $1-50M. Client work + new business + project + people utilization is the operational stack. - [Independent Creator / Talent / Influencer Business](https://stravynt.com/industries/media-entertainment/creator): Independent creator (YouTube, podcast, newsletter, social) running a business of $200k-$10M. Content + sponsor + community + product + ops is everything. ### [Non-Profits & Associations](https://stravynt.com/industries/non-profit-associations) Grants, membership, events, communications. We build the workflows that let a small team do the work of a larger one, without breaking your CRM or your code of ethics. - [Operating Non-Profit / 501(c)(3)](https://stravynt.com/industries/non-profit-associations/operating-nonprofit): Direct-service non-profit (food, housing, health, youth, social services). Donor cultivation + grant management + program delivery + outcomes reporting is the operational stack. - [Professional / Trade Association](https://stravynt.com/industries/non-profit-associations/professional-association): Professional or trade association ($1-100M). Member recruitment + retention + events + advocacy + continuing education + chapter coordination is the operational stack. - [Advocacy / Cause Organization](https://stravynt.com/industries/non-profit-associations/advocacy-organization): Advocacy, social-change, or political 501(c)(4) organization. Supporter mobilization + advocacy campaigns + grassroots organizing + media is the operational stack. - [Membership Organization (Chamber, Alumni, Recovery, etc.)](https://stravynt.com/industries/non-profit-associations/membership-organization): Membership organization other than professional associations: chambers of commerce, alumni associations, recovery + support communities, religious congregations. ### [Professional Services](https://stravynt.com/industries/professional-services) Proposal, project, and billing workflows that recover the billable hours you currently leak to administration. We configure to your stack, not the other way around. - [Boutique Management Consultancy](https://stravynt.com/industries/professional-services/boutique-consultancy): 5-50 consultant firm doing strategy, operations, or specialized advisory. Project-based with retainer cross-sell. Senior people are the bottleneck. - [Marketing / Digital Agency](https://stravynt.com/industries/professional-services/digital-agency): 10-100 person agency doing paid media, content, SEO, web. Retainer + project mix. Account management is the time sink. - [Design / Branding Studio](https://stravynt.com/industries/professional-services/design-studio): 5-30 person creative studio. Project-based with brand-system / website / identity work. Creative director is bottleneck on review. - [Accounting-Adjacent Advisory Firm](https://stravynt.com/industries/professional-services/advisory-firm): Fractional CFO / CPA-affiliated advisory / financial planning advisory. Recurring monthly engagements with deliverable cadence. ### [Real Estate & Construction](https://stravynt.com/industries/real-estate-construction) Residential brokerage, general contracting, property management, development. We build the intake, document, and follow-up workflows that match how your business actually closes deals. - [Residential Brokerage](https://stravynt.com/industries/real-estate-construction/residential-brokerage): 10-200 agent brokerage. Lead distribution + transaction coordination + agent retention is the entire operation. - [General Contractor](https://stravynt.com/industries/real-estate-construction/general-contractor): Commercial or high-end residential GC, $5-100M annual volume. Bid + project management + sub coordination + closeout. Margin is fragile. - [Property Management Company](https://stravynt.com/industries/real-estate-construction/property-management): Residential or commercial property management, 200-5,000 units. Maintenance request triage + leasing + rent collection is the operational spine. - [Real Estate Developer](https://stravynt.com/industries/real-estate-construction/real-estate-developer): Residential, mixed-use, or commercial developer. Project pipeline + investor reporting + entitlement coordination + GC oversight is the work. ### [Retail & E-Commerce](https://stravynt.com/industries/retail-e-commerce) DTC, multi-channel, marketplace, brick-and-mortar. We build the support, catalog, and post-purchase workflows that handle the routine work so your team can handle the exceptions. - [DTC Brand](https://stravynt.com/industries/retail-e-commerce/dtc-brand): $1M-$50M direct-to-consumer brand on Shopify or similar. Paid acquisition + lifecycle email + customer service is the operational stack. - [Multi-Channel Retailer](https://stravynt.com/industries/retail-e-commerce/multi-channel-retailer): Brand selling through own DTC + retail (Target, REI, Whole Foods) + Amazon. Channel coordination is the daily challenge. - [Marketplace-First Seller](https://stravynt.com/industries/retail-e-commerce/marketplace-seller): Amazon / TikTok Shop / eBay-first seller, $500k-$50M. Catalog scale + listing optimization + ad management is the work. - [Brick-and-Mortar Retailer](https://stravynt.com/industries/retail-e-commerce/brick-and-mortar): Single or multi-location physical retail. Staff scheduling + inventory + local marketing + omnichannel is the spine. ### [Software & Tech](https://stravynt.com/industries/software-tech) B2B SaaS, developer tools, managed service providers, venture-backed startups. We build the support, sales-ops, and content workflows your account executives and engineers would build if they had a week to spare. - [B2B SaaS Company](https://stravynt.com/industries/software-tech/b2b-saas): $1M-$50M ARR B2B SaaS. Product-led or sales-assisted. Lifecycle + support + customer success is the operational stack. - [Developer Tools / API-first](https://stravynt.com/industries/software-tech/developer-tools): API-first product or dev tool. Adoption + community + technical support is the lifecycle. Developer experience determines retention. - [IT Services / MSP](https://stravynt.com/industries/software-tech/msp-it-services): Managed service provider serving 20-200 SMB or mid-market clients. Ticket volume + remote management + recurring revenue + technical project work. - [SI-Native Startup](https://stravynt.com/industries/software-tech/ai-native-startup): Early-stage SI-native company building model-powered products. Small team, big inference cost, rapid iteration. Cost discipline + eval pipelines + customer feedback loops are existential. ### [Transportation & Logistics](https://stravynt.com/industries/transportation-logistics) Fleet, 3PL, last-mile, brokerage. We build the tendering, document, and customer-update workflows that keep your dispatch board out of email. - [Asset-Based Fleet (Truckload / LTL / Dedicated)](https://stravynt.com/industries/transportation-logistics/fleet-operator): Owns the trucks and the drivers. Dispatch + load matching + driver retention + maintenance + DOT compliance is the operational stack. - [3PL / Freight Forwarder](https://stravynt.com/industries/transportation-logistics/3pl-freight-forwarder): Doesn't own trucks; coordinates carriers + warehousing + customer service. Margin is thin so operational efficiency is everything. - [Last-Mile / Final-Mile Carrier](https://stravynt.com/industries/transportation-logistics/last-mile-carrier): B2B or B2C last-mile delivery, often Amazon DSP or independent. Route optimization + driver retention + customer comms is critical. - [Freight Brokerage](https://stravynt.com/industries/transportation-logistics/freight-brokerage): Brokerage with no assets, no warehousing. Pure load matching + carrier relationships + customer relationships. Speed and margin discipline determine viability. ## Workflow templates Documented templates with a trigger, inputs, outputs, and what counts as done. Browse them at https://stravynt.com/automations ### Marketing & Sales - Lead Nurture (Daily · 9:00 UTC): Step engaged inbound leads through the multi-touch nurture sequence and hand off to meeting booking when they reply. - Outbound Prospecting (Mon · Wed · 10:00 UTC): Twice-weekly: scrape ICP-matched companies, qualify with Claude, queue approved targets for the Outreach Engine. - Cold Outbound (Tue · Thu · 10:00 UTC): Tuesday/Thursday cold outbound waves on LinkedIn + email with per-prospect personalization from enrichment_data. - SEO Tracker (Wed · 6:00 UTC): Weekly: pull SEMrush/Search Console data into seo_keyword_rankings and flag movement worth a Content Writer brief. - Site Event Notifier (Every 15 minutes): Make sure no conversion on the site goes unnoticed, including the ones written straight from the browser with no server route in the path. - Content Writer (Mon · Wed · Fri · 10:00 UTC): Three times a week: publish one operating-problem insight from the topic bank, then SEO and role-document fallbacks. - Content Distribution (Mon · Thu · 14:00 UTC): Twice-weekly: take Content Writer drafts, schedule them across social channels and the newsletter list. - Outreach Engine (Daily · 11:00 UTC): The cold-email sender. Pull due steps from outreach_sequences, personalize, dispatch via central send gateway. - Prospect Finder (Mon · Wed · Fri · 9:00 UTC): Mon/Wed/Fri ICP discovery: Serper → Claude qualification → Hunter+Apollo decision-maker lookup → leads. - Inbox Poller (Every 15 minutes): Pull inbound Gmail, classify intent, queue AI-drafted replies for operator review. - AI Chief Marketing Officer (Mon · 16:15 UTC (n8n)): Weekly CMO/CBO/Comms/Market-Intel brief: brand/marketing output volume by type (content, social, SEO, newsletter, distribution), inbound lead share, and demand-by-industry (market intelligence), blended into a brand_output_score 0-100 with the top demand segment. - AI Marketing Director (Tue · 15:00 UTC (n8n)): Weekly marketing-org performance rollup (distinct from the exec CMO brief): output volume by type, distribution reach (email sends), and inbound demand the engine produced → marketing_performance_score 0-100. Reports performance, does not author content. - AI Sales Director (Daily · 14:30 UTC (n8n)): Daily pipeline health: open pipeline by stage, hot leads (score >= 8), proposals awaiting signature, outreach engagement (open rate), and closed revenue (paid invoices, 30d) → sales_pipeline_score 0-100. Surfaces where deals stall. - AI Performance Marketing Manager (Wed · 15:00 UTC (n8n)): Weekly acquisition-channel performance: lead volume by source and conversion-by-source (proposal signed / deposit paid / won), best converting channel, and dead channels (>=5 leads, 0 conversions) → channel_efficiency_score 0-100. - Social Distribute (Daily · 13:00 UTC): Daily social calendar: schedule approved Content Writer drafts on LinkedIn/X/Threads in category windows. - Triage Digest (Daily · 13:00 UTC): Daily digest emailed to ops when prospect-finder leaves leads stuck without a decision-maker email. - Proposal Follow-up (Daily · 16:00 UTC): Re-engage prospects whose proposal has been pending, day 3 / 7 / 14 nudges, then a work_item if still unsigned. - Content Evaluation Engine (Daily · 12:30 UTC): Grade recent ungraded content drafts with an LLM judge so low-quality drafts never auto-publish. - EAL Bounded Acquisition (Daily · 01:00 and 16:00 UTC): Daily bounded EAL acquisition inside the Gmail send window: advance cheap-qualified supply, research, opportunity maps, dynamic copy QA, then send up to the remaining 3/day cap. Does not use the generic Resend cold path. - Backlink Prospector (Weekdays · 09:00 PT (n8n)): Discover editorial sites worth pitching a linkable asset to (SEMrush competitor referring-domain gaps + Serper segment searches), resolve a contact via Hunter, and file them in link_prospects as pending, human approval required before any pitch is sent. - Backlink Outreach (Weekdays · 09:30 PT (n8n)): Enqueue operator-approved link prospects into the backlink_outreach email sequence (value-first pitches for our linkable assets) with a hard 5-pitches-per-day cap, and sync reply state back onto the prospect record. - Backlink Verifier (Weekly · Mon 10:00 PT (n8n)): Weekly crawl of every recorded backlink placement: confirm the source page still links to stravynt.com (or the legacy expertailabs.ai), mark placements lost after 3 consecutive misses, and report the live referring-domain count. - AI Brand Intelligence (Weekly · Mon 08:00 PT (n8n)): Weekly live-web brand sweep per org: brand mentions and referring domains, review surfaces scanned for negative-sentiment keywords (work_item on hits), and competitor domains ranked on our category query. - AI Partnership Manager (Weekly · Tue 08:30 PT (n8n)): Weekly partner-pipeline build from warm signals the platform already earned: backlink prospects who replied, sites already linking to us, and agency/consultancy-shaped leads. Files one approval-gated work_item per candidate domain; never sends outreach itself. - Lead Intake Pipeline (On every inbound form or call): Captures an inbound lead, enriches it, scores it, writes it to the CRM, and notifies the owner in one pass. - SEO Rank Tracking (Daily): Pulls keyword positions for the tracked set, stores the history, and flags drops worth a human look. - Competitor Monitoring (Weekly): Watches named competitors for pricing, positioning, and content changes and summarizes what moved. - Content Pipeline (Scheduled, with manual trigger): Moves a content brief through drafting, review, and publishing with a human approval before anything goes live. - Lead Nurture Sequence (Daily): Steps engaged leads through a multi-touch sequence and hands off to booking when they reply. - Lead Scoring Agent (Scheduled): Re-scores open leads from fit and engagement signals so the team works the right ones first. - Content Writer Agent (On request): Drafts long-form content from a brief in the house voice and routes it for review. - Email Outreach Agent (On approved send): Personalizes and sends approved outreach steps through your own mailbox, with suppression and reply handling built in. - Prospect Discovery (Scheduled): Finds companies that match the ideal customer profile and queues them for qualification. - Reply Classifier (On every inbound reply): Reads inbound replies, classifies intent, and routes interested, not-now, and unsubscribe correctly. - Meeting Booking Assistant (On interested reply): Offers times, books the meeting, and confirms both sides without a scheduling thread. - Proposal Generator (On request): Assembles a proposal from the discovery notes and approved pricing, ready for a human to review and send. - Proposal Follow-up Agent (Daily): Follows up on open proposals on a set cadence and stops the moment there is a reply or a signature. ### Finance & Accounting - Billing Run (Monthly · 1st · 9:00 UTC): Monthly: pull usage, compute overage, create Stripe invoices, write the invoice_runs ledger. - AI Controller (Monthly · 3rd · 9:30 UTC): Run the monthly book-close summary after billing-run finishes: aggregate invoices, dunning events, and AI spend, write a monthly_close_summary outcome per org, and flag anomalies for human review. - AI Audit Manager (Fri · 15:00 UTC): Compile a weekly audit-evidence rollup per org so any compliance review can answer "did the platform do what it said it did" without manual data pulling. - AI FP&A Analyst (Mon · 11:30 UTC): Compute weekly FP&A variance per org against the 4-week trailing baseline so the operator catches cost spikes, run-rate drops, and pipeline slowdowns the same week they happen. - AI Expense Auditor (Thu · 14:00 UTC): Weekly sweep of ai_invocation_logs (canonical AI cost source) to surface cost outliers (>3σ above mean), duplicate AI invocations (same agent/model/token signature within 10-minute windows), and cost-cap breaches, so wasted AI spend gets caught and fixed. - AI Cost Accountant (Monthly · 5th · 10:00 UTC): Monthly per-workflow COGS attribution: AI cost per agent, cost per successful run, and month-over-month growth, so unit economics are visible per agent and margin alerts fire on uneconomic flows. - AI Treasury Analyst (Daily · 4:30 UTC): Daily AR-aging snapshot per org: open invoice value bucketed by age, DSO computed from trailing 90-day revenue, past-due ratio, oldest open invoice, so the operator never goes more than 24h without knowing the cash picture. - AI Financial Analyst (Tue · 12:00 UTC): Weekly deal-funnel analysis: stage-to-stage conversion ratios across the Loop 1 ladder, median funnel velocity, average deal size delta, and a simple LTV proxy, so the deal pipeline gets quantitative reviews not just dashboards. - AI Risk Analyst (Daily · 12:00 UTC (n8n)): Daily composite risk score per org (0-100) blending operational risk (manual-intervention surface), reliability risk (alert incidents/100 runs), cost risk (vendor outliers > 2σ vs 30d baseline), and coverage risk (silent agents). Severity bucketed healthy/watch/elevated/acute. n8n-dispatched. - AI Internal Auditor (Mon · 14:00 UTC (n8n)): Weekly reconciliation between automation_logs (run counts) and outcome_events (business outcomes written) per workflow. Catches phantom-green workflows (healthy in dashboard but zero customer-facing outcome events) and ghost outcomes (events written without a backing run). n8n-dispatched. - AI Fraud Analyst (Daily · 11:00 UTC (n8n)): Daily fraud signal scan: dunning ratio (steps / paid invoices, 30d), rapid retry clusters (same invoice > 3 dunning steps in 48h), payment-API call-volume spikes (> 3× prior baseline), and payment-adjacent workflow failure rate. n8n-dispatched. - AI SOX & Third-Party Risk Compliance (Fri · 16:00 UTC (n8n)): Weekly controls operating evidence: confirms audit/quality/fraud/cyber/risk/internal-audit agents each wrote at least one outcome in the last 8 days, and snapshots third-party exposure (active integrations, open approvals, failing vendors). Surfaces missing-control gaps before an external auditor would. n8n-dispatched. - AI Compensation & Benefits Analyst (Fri · 09:00 UTC (n8n)): Weekly economics of the AI workforce: per-agent monthly actual cost (api_cost_tracking, 30d, attributed by service hint), monthly budget (costCapUsd × expected monthly runs derived from cron schedule), utilization %, status (over-budget >80% / on-track / underutilized <10% with 0 runs). Org rollup: workforce_payroll_30d_usd + average_utilization_pct + over/underutilized lists. - AI Chief Financial Officer (Mon · 15:45 UTC (n8n)): Weekly CFO/CRO/CGO financial posture: paid revenue (invoice_runs), AI spend by service (api_cost_tracking), cost-per-outcome, margin proxy %, and AR risk (dunning events) over trailing 30d. Reports money, does not forecast. - AI Finance Leadership (Mon · 11:00 UTC (n8n)): Weekly finance-org money picture: revenue, AI spend, margin proxy, collections risk, revenue momentum → financial_health_score 0-100. Does not forecast. - AI Tax & Compliance Finance (Thu · 11:00 UTC (n8n)): Weekly tax + forensic finance posture: tax filings, fraud signals, expense-audit anomalies, payment workflow reliability → compliance_finance_score 0-100. - AI AP & Payroll Lead (Daily · 10:30 UTC (n8n)): Daily AP/payroll posture: outbound spend velocity (api_cost proxy), AP queue, honest payroll-not-connected flag → ap_payroll_health_score 0-100. Lights up with ERP/payroll when connected. - Dunning (Daily · 10:00 UTC): Daily: chase failed payments, Stripe retries + payment-method-update emails + tenant pause per policy. - Budget Monitor Agent (Daily): Tracks spend against budget lines and raises an alert before a line is exceeded, not after. ### Customer Service - Tenant Health (Daily · 6:00 UTC): Compute per-tenant health scores so customer-success can intervene before churn. - Customer Success (Mon · 14:00 UTC): Weekly: fire the right CS playbook per tenant lifecycle stage. - Customer Lifecycle (Daily · 8:30 UTC): Daily lifecycle dispatcher: welcome / first-value / setup-check + monthly value report + promoter referral. - AI Support Team Lead (Daily · 08:00 UTC): Daily queue-health + SLA snapshot per org from support_tickets: open volume by priority, aged-open buckets, median first-response + resolution times, and breach counts on high/urgent tickets open > 4h. - AI Customer Service Rep (Every 2h): Every-2-hour sweep of open support_tickets that lack AI classification. Applies heuristic category + priority recommendation + human-escalation flag, stamps conversation_context, and writes a ticket_classified outcome per ticket. Upgrade path: swap heuristic for callAiSafely() when AI budget surfaces are confirmed clean. - AI Customer Training Manager (Daily · 13:00 UTC): Daily onboarding velocity report from onboarding_configs: step distribution, stuck-org detection (>7 days no movement, not yet completed), time-to-completion stats, completion rate trend. Writes a per-org onboarding_stuck outcome for each stuck org so the operator UI surfaces a nudge CTA. - AI Client Support Engineer (Every 4h): Every-4-hour technical triage: cross-references newly-opened support_tickets against alert_incidents within the same 24h window for the same org. Tickets correlated with an open/recurring platform incident get an ai_root_cause hint stamped on conversation_context so the support team sees it inline. - AI Customer Experience Director (Mon · 08:30 UTC (n8n)): Weekly CX program health: support ticket flow, resolution rate, customer-health outcome volume → cx_health_score 0-100. - AI Contact Center Director (Daily · 08:00 UTC (n8n)): Daily multi-channel contact-center ops: ticket volume by source (chat/phone/email), open backlog, AI-classification coverage → channel_efficiency_score 0-100. - AI Technical Support Director (Wed · 08:30 UTC (n8n)): Weekly technical support + escalations: technical/urgent open tickets, SLA breach signal, incident correlations → tech_support_score 0-100. Builds on support-team-lead + client-support-engineer crons. - AI Knowledge & Community Lead (Thu · 08:30 UTC (n8n)): Weekly self-service health: knowledge/community output volume + how-to ticket deflection proxy → self_service_score 0-100. Reads dedicated KB CMS when connected. - Customer Support Assistant (On every inbound message): Answers common questions from an approved knowledge base and escalates anything it is not sure about. - Client Email Classifier (On every inbound client email): Sorts client email by urgency and topic and routes it to the right owner with a suggested reply. - Client Update Drafter (Weekly): Drafts the weekly client update from what actually shipped and what is next, for a human to approve. ### Executive & Strategy - Platform Rollups (Daily · 4:00 UTC): Aggregate daily run counts, success rates, and AI spend into platform_rollups for Outcomes + Proof dashboards. - Monthly Report (Monthly · 1st · 9:00 UTC): Monthly: generate the outcomes report (runs, hours saved, AI spend, lead pipeline) and email the operator on the 1st. - Weekly Summary (Mon · 7:00 UTC): Monday digest: deltas vs last week across every agent, surfaced as a single email + dashboard banner. - AI Executive Product Officer (Tue · 15:30 UTC (n8n)): Weekly executive product portfolio health: synthesizes product_delivery_weekly + product outcomes + backlog → portfolio_health_score 0-100. - AI Executive Sustainability Officer (Wed · 15:30 UTC (n8n)): Weekly operational-efficiency proxy for ESG: cost-per-outcome, process reliability, outcome throughput → efficiency_posture_score 0-100. Honest ESG-not-connected flag until wired. - Case Studies (Fri · 11:00 UTC): Friday case-study harvester: pull win-rate + outcome deltas per tenant, draft a publishable case study when thresholds hit. - Brain (daily summary) (Daily · 14:00 UTC): Daily synthesis: read platform state, propose the most leveraged operator actions, file high-priority work_items, and email the operator a one-pager. - Client Retention Reports (Monthly · 1st @ 08:00 UTC): Generate four retention-grade artifacts per client at the start of each month, monthly report, case study draft, renewal argument, upsell recommendation, so operators always have a ready proof-of-value packet. - Strategic Agent (Weekly · Monday 13:00 UTC): Surface pricing, capacity, focus, retention, and growth-lever proposals every Monday based on 8-week trends so operators steer the platform from data, not gut. - Role Work Engine (8x daily · every 3h (n8n)): Make every role in the canonical 212-role catalog produce real work: each run, the roles with the thinnest libraries build their next operating asset (SOP, playbook, framework, policy) so all 212 seats have a real body of work before customer volume arrives. - Role Autonomy Operating System (Daily · 13:15 UTC): Operate the 199 distinct corporate roles as the company unit of autonomy: snapshot role state, probe representative seats, and write verifier-controlled receipts. Does not send prospect email or invent work. - Executive Report Agent (Daily): Compiles the numbers leadership asks for into one morning brief, with sources beside each figure. - Company Pulse (Daily): One daily read-out of what every automation did, what it cost, and what needs a decision. ### Operations & Supply Chain - New Client Intake (On signed agreement): Turns a signed agreement into accounts, folders, kickoff tasks, and a welcome sequence. - Credential Collection Agent (Daily): Requests, tracks, and securely stores the access a new engagement needs, and nudges until it is complete. ### Legal & Compliance - AI Risk Leadership (Fri · 12:00 UTC (n8n)): Weekly enterprise-risk leadership rollup: synthesizes risk_score_daily, fraud_signals, cyber_risk outcomes → enterprise_risk_score 0-100 (higher = safer). - AI Audit Leadership (Fri · 14:00 UTC (n8n)): Weekly audit leadership assurance: synthesizes reconciliation, SOX controls, phantom-green findings → audit_assurance_score 0-100. ## Articles Newest first. RSS: https://stravynt.com/feed.xml - [Invoices that wait because nobody owns the second ask](https://stravynt.com/insights/auto/invoices-that-wait-because-nobody-owns-the-second-ask) (2026-11-09): Unpaid invoices pile up when nobody owns accounts receivable follow-up. Learn how to build a systematic follow-up rhythm that converts late payments without aggressive tactics. - [The gap between a quote and a job on the schedule](https://stravynt.com/insights/auto/the-gap-between-a-quote-and-a-job-on-the-schedule) (2026-11-06): Why accepted quotes don't automatically become scheduled work in home service companies. Learn how to fix the quote to job handoff gap that delays revenue and frustrates customers. - [The leads a company already paid for and then stopped calling](https://stravynt.com/insights/auto/the-leads-a-company-already-paid-for-and-then-stopped-calling) (2026-11-04): Learn how to revive dormant leads your company already paid to acquire. A respectful approach to old inquiries that asks what prospects currently need. - [Consult requests that wait for a free hand](https://stravynt.com/insights/auto/consult-requests-that-wait-for-a-free-hand) (2026-11-02): Plastic surgery consult follow-up waits on memory and free hands. Learn how manual cosmetic surgery intake processes create delays that cost conversions. - [When a dermatology front desk can only answer one call](https://stravynt.com/insights/auto/when-a-dermatology-front-desk-can-only-answer-one-call) (2026-10-30): Your dermatology front desk can only answer one call at a time. Learn how this bottleneck costs appointments daily and why patient recall stays stuck in reports. - [The optometry recall report that stays a report](https://stravynt.com/insights/auto/the-optometry-recall-report-that-stays-a-report) (2026-10-28): Your optometry recall report identifies patients due for eye exams but doesn't book appointments. Learn how to turn that list into an automated reminder workflow that fills your schedule. - [Veterinary reminders that never leave the list](https://stravynt.com/insights/auto/veterinary-reminders-that-never-leave-the-list) (2026-10-26): Veterinary reminders pile up while your front desk handles calls and check-ins. Why due-visit lists never get worked and what actually solves the bottleneck. - [The new-patient call a chiropractic office misses](https://stravynt.com/insights/auto/the-new-patient-call-a-chiropractic-office-misses) (2026-10-23): Two ordinary stalls cost chiropractic practices daily: the new-patient call that goes unreturned and the missed visit with no follow-up. Here's what same-day response changes. - [When orders, inventory, and the weekly numbers live in spreadsheets](https://stravynt.com/insights/auto/when-orders-inventory-and-the-weekly-numbers-live-in-spreadsheets) (2026-10-21): When order status, inventory reporting, and weekly numbers live in separate spreadsheets, furniture operations stall at every handoff. Here's what connecting those views actually looks like. - [Don’t Bet on One Horse: The Best AI Models for Your Business (October 2026)](https://stravynt.com/insights/dont-bet-on-one-horse-best-ai-models-2026) (2026-10-20) - [Where legal intake loses the first conversation](https://stravynt.com/insights/auto/where-legal-intake-loses-the-first-conversation) (2026-10-19): Law firm intake loses qualified clients while spending time on unqualified inquiries. Learn where the first conversation breaks down and how to fix the handoff. - [Storm leads and the roofing callback pile](https://stravynt.com/insights/auto/storm-leads-and-the-roofing-callback-pile) (2026-10-16): Storm leads overwhelm roofing callbacks. Learn how same-day estimate paths and automated roofing lead response systems convert more jobs without adding staff. - [Why a plumbing estimate that waits loses the job](https://stravynt.com/insights/auto/why-a-plumbing-estimate-that-waits-loses-the-job) (2026-10-14): Why plumbing estimates that wait in text threads lose jobs. Learn how the handoff delay and manual follow-up process costs you revenue—and what to change. - [Two stalls at a dental front desk](https://stravynt.com/insights/auto/two-stalls-at-a-dental-front-desk) (2026-10-12): Dental missed calls and same-day cancellations cost practices $75K-150K annually. Learn the exact workflow breakdowns causing these stalls and how to fix them. - [Expert AI Labs Is Now STRAVYNT | Why We Took "AI" Out of Our Name](https://stravynt.com/insights/expert-ai-labs-is-now-stravynt) (2026-10-10) - [The lead-response problem for med spas](https://stravynt.com/insights/auto/the-lead-response-problem-for-med-spas) (2026-10-09): Med spa lead follow-up delays and appointment no-shows cost real revenue. Learn what same-day reply and fill-the-slot workflows look like operationally. - [What one missed call costs an HVAC company](https://stravynt.com/insights/auto/what-one-missed-call-costs-an-hvac-company) (2026-10-07): One missed HVAC call isn't just lost revenue—it's a symptom of handoff bottlenecks costing you conversions daily. See what really happens when calls and estimates stall. - [Your Business Needs AI. 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Our Data Engineer AI wrote this ETL registry—learn the framework for autonomous business operations you can copy. - [Inside an AI-Run Company: ETL Failure Root-Cause Analysis & Prevention Framework for Expert AI Labs](https://stravynt.com/insights/auto/inside-an-ai-run-company-etl-failure-root-cause-analysis-prevention-framework-fo) (2026-09-28): See how Expert AI Labs' AI Data Engineer autonomously diagnoses ETL failures, implements preventive controls, and maintains 99.6% uptime. A practical framework for AI workforce implementation. - [Inside an AI-Run Company: Product-Class Outcome Volume Tracking & Prioritization Matrix](https://stravynt.com/insights/auto/inside-an-ai-run-company-product-class-outcome-volume-tracking-prioritization-ma) (2026-09-24): Inside Expert AI Labs: How our AI Product Owner uses outcome tracking and prioritization matrices to run autonomous business operations. A copyable framework for AI implementation. - [Moss Home USA: How Three Connected Automations Freed a Full Week for Three Key Employees](https://stravynt.com/insights/moss-home-usa-operations-automation-case-study) (2026-09-24) - [Inside an AI-Run Company: Procurement Outcome-Volume Tracking & Reporting Playbook](https://stravynt.com/insights/auto/inside-an-ai-run-company-procurement-outcome-volume-tracking-reporting-playbook) (2026-09-21): Discover how Expert AI Labs runs procurement with AI automation. Learn a practical, copyable playbook for autonomous business operations. - [Inside an AI-Run Company: Design System Governance & Component Quality Standards](https://stravynt.com/insights/auto/inside-an-ai-run-company-design-system-governance-component-quality-standards) (2026-09-17): Expert AI Labs runs on AI agents. See the real design system governance framework our UX/UI AI created, and learn how to implement systematic quality control in your operations. - [Inside an AI-Run Company: Design System Component Quality Audit & Maintenance Protocol](https://stravynt.com/insights/auto/inside-an-ai-run-company-design-system-component-quality-audit-maintenance-proto) (2026-09-14): See how Expert AI Labs' UX/UI Designer AI agent autonomously maintains design system quality through monthly audits. A practical guide to implementing AI workforce operations. - [Inside an AI-Run Company: ETL Failure Root-Cause Analysis & Prevention Framework](https://stravynt.com/insights/auto/inside-an-ai-run-company-etl-failure-root-cause-analysis-prevention-framework) (2026-09-10): See how Expert AI Labs' Data Engineer AI agent diagnoses ETL failures autonomously using a structured framework. Learn to implement AI-driven reliability engineering in your organization. - [Inside an AI-Run Company: Design System Foundation & Component Quality Standards](https://stravynt.com/insights/auto/inside-an-ai-run-company-design-system-foundation-component-quality-standards) (2026-09-09): Expert AI Labs runs on AI agents. See how our Designer AI agent built a complete design system, enforces quality standards, and what you can copy for your business. - [Inside an AI-Run Company: Design System Component Library: Governance & Contribution Guide](https://stravynt.com/insights/auto/inside-an-ai-run-company-design-system-component-library-governance-contribution) (2026-09-07): See how Expert AI Labs' UX/UI Designer AI agent governs our design system. A practical guide to AI workforce implementation with real governance frameworks you can copy. - [Inside an AI-Run Company: Design Analytics Integration & Interpretation Guide](https://stravynt.com/insights/auto/inside-an-ai-run-company-design-analytics-integration-interpretation-guide) (2026-09-03): Expert AI Labs runs on AI agents. See how our UX Designer AI owns analytics—from integration to interpretation—and how you can implement the same autonomous system. - [Inside an AI-Run Company: Design Analytics Integration & Insight Extraction Protocol](https://stravynt.com/insights/auto/inside-an-ai-run-company-design-analytics-integration-insight-extraction-protoco) (2026-08-31): Expert AI Labs' UX Designer AI agent owns analytics from integration to insight. Learn the exact protocol for AI-driven experience monitoring and quality scoring. - [Inside an AI-Run Company: Sprint Capacity Planning & Work-Item Allocation Framework](https://stravynt.com/insights/auto/inside-an-ai-run-company-sprint-capacity-planning-work-item-allocation-framework) (2026-08-27): Expert AI Labs runs on AI agents. See inside our sprint planning framework—written by AI, for AI—and learn how to copy it for 40% faster delivery and $200K+ annual savings. - [Inside an AI-Run Company: Procurement Outcome-Volume Tracking Template & Usage Guide](https://stravynt.com/insights/auto/inside-an-ai-run-company-procurement-outcome-volume-tracking-template-usage-guid) (2026-08-24): Discover how Expert AI Labs runs procurement with AI agents. Get our outcome-volume tracking template & guide for autonomous business operations. - [Inside an AI-Run Company: Infrastructure Cost Optimization & Spend Review Playbook](https://stravynt.com/insights/auto/inside-an-ai-run-company-infrastructure-cost-optimization-spend-review-playbook) (2026-08-20): Discover how AI-run companies optimize infrastructure costs. Copy Expert AI Labs' proven playbook for AI automation and autonomous business operations. - [Inside an AI-Run Company: Feature Deployment Readiness & Rollback Checklist for AI-Driven Platforms](https://stravynt.com/insights/auto/inside-an-ai-run-company-feature-deployment-readiness-rollback-checklist-for-ai) (2026-08-17): Discover Expert AI Labs' AI-driven feature deployment & rollback checklist—practical steps for safe, autonomous business operations. Copy the framework. - [Inside an AI-Run Company: Customer Issue Categorization & Root Cause Analysis Template (Expert AI Labs)](https://stravynt.com/insights/auto/inside-an-ai-run-company-customer-issue-categorization-root-cause-analysis-templ) (2026-08-13): Discover how Expert AI Labs uses AI automation for customer issue categorization & root cause analysis. Copy our proven template for your business. - [Inside an AI-Run Company: Expert AI Labs Customer Support Agent (Email): Ticket Source Attribution & Routing Protocol](https://stravynt.com/insights/auto/inside-an-ai-run-company-expert-ai-labs-customer-support-agent-email-ticket-sour) (2026-08-10): Discover how Expert AI Labs runs customer support with AI automation. Learn copyable protocols for ticket attribution, routing, and AI workforce ROI. - [Inside an AI-Run Company: Production Deployment and Rollback Protocol](https://stravynt.com/insights/auto/inside-an-ai-run-company-production-deployment-and-rollback-protocol) (2026-08-06): Expert AI Labs' CTO is an AI agent. Learn from our actual production deployment protocol how AI can safely own critical business processes with risk tiers and rollback procedures. - [Inside an AI-Run Company: AI Workforce Capacity Planning & Scaling Model](https://stravynt.com/insights/auto/inside-an-ai-run-company-ai-workforce-capacity-planning-scaling-model) (2026-08-03): Expert AI Labs runs on AI agents that plan their own workforce scaling. Learn the exact capacity planning model we use to scale autonomous business operations at 73% faster speed. - [Inside an AI-Run Company: Sprint Capacity Planning & Work-Item Allocation Decision Framework](https://stravynt.com/insights/auto/inside-an-ai-run-company-sprint-capacity-planning-work-item-allocation-decision) (2026-07-30): See how Expert AI Labs' AI Business Analyst autonomously plans sprints with 87% accuracy. A practical framework for AI workforce planning you can implement today. - [Inside an AI-Run Company: ML Model Performance Degradation Detection & Response Playbook](https://stravynt.com/insights/auto/inside-an-ai-run-company-ml-model-performance-degradation-detection-response-pla) (2026-07-27): Learn the exact playbook Expert AI Labs uses to detect and respond to AI model performance degradation. Battle-tested framework for monitoring your AI workforce. - [Inside an AI-Run Company: {](https://stravynt.com/insights/auto/inside-an-ai-run-company) (2026-07-23): Expert AI Labs runs its business on AI agents. See how our Finance agent autonomously handles billing disputes, issues credits, and maintains ledger integrity—and how you can implement the same. - [Inside an AI-Run Company: Risk Manager Escalation Matrix & Incident Response Framework](https://stravynt.com/insights/auto/inside-an-ai-run-company-risk-manager-escalation-matrix-incident-response-framew) (2026-07-20): Expert AI Labs runs on AI agents. See how our Risk Manager AI handles legal escalations using a 4-tier framework you can copy—with or without AI automation. - [Inside an AI-Run Company: Supplier Performance Scorecard & Review Framework for Expert AI Labs](https://stravynt.com/insights/auto/inside-an-ai-run-company-supplier-performance-scorecard-review-framework-for-exp) (2026-07-16): See how Expert AI Labs' AI Supply Chain Analyst built an autonomous supplier performance system. A practical guide to implementing AI-run vendor management in your business. - [Inside an AI-Run Company: Expert AI Labs: Canonical Role Prioritization & Automation Feasibility Framework](https://stravynt.com/insights/auto/inside-an-ai-run-company-expert-ai-labs-canonical-role-prioritization-automation) (2026-07-13): Discover Expert AI Labs' proven framework for AI automation in hiring. Prioritize roles, maximize ROI, and build an autonomous AI workforce. - [Inside an AI-Run Company: Automation Workflow Deployment & Monitoring SOP](https://stravynt.com/insights/auto/inside-an-ai-run-company-automation-workflow-deployment-monitoring-sop) (2026-07-09): Discover how Expert AI Labs runs its company on AI automation. Get a practical SOP for deploying & monitoring autonomous business operations. - [Inside an AI-Run Company: Legal Document and Entity Filings Management SOP](https://stravynt.com/insights/auto/inside-an-ai-run-company-legal-document-and-entity-filings-management-sop) (2026-07-07): Discover how AI automation powers legal document & entity filings management. Copy our proven SOP for autonomous business operations. Expert AI Labs. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-07-06) (2026-07-06): Discover the 7 AI automation trends dominating 2026. Learn what smart businesses are implementing now for competitive advantage and measurable ROI. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-07-02) (2026-07-02): Discover the AI automation trends defining 2026. Learn what smart businesses are implementing, from agentic AI to multimodal systems, with proven frameworks for 3-6 month ROI. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-06-29) (2026-06-29): Discover the AI automation trends defining 2026. Learn what smart businesses are implementing now—from agentic AI to real-time orchestration—with actionable strategies and ROI data. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-06-25) (2026-06-25): Discover the 7 AI automation trends smart businesses are implementing in 2026. From agentic AI to hybrid teams, learn what's driving 40-60% cost reductions and 3-5x ROI. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-06-22) (2026-06-22): Discover the AI automation trends reshaping business in 2026. 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Learn what industry leaders are doing with agentic AI, multimodal systems, and real-time orchestration. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-06-11) (2026-06-11): Discover the AI automation trends defining 2026. Learn what smart businesses are implementing now—from agentic AI to compliance-first strategies—with actionable frameworks. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-06-08) (2026-06-08): Discover the AI automation trends dominating 2026. Learn what smart businesses are implementing, from agentic AI to predictive operations, with actionable frameworks for success. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-06-04) (2026-06-04): Discover the AI automation trends driving business success in 2026. Learn what smart companies are implementing, real ROI data, and actionable strategies for your organization. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-06-01) (2026-06-01): Discover the AI automation trends defining 2026. 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Learn what smart companies are implementing now for competitive advantage and measurable ROI. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-05-21) (2026-05-21): Discover the 7 AI automation trends defining business success in 2026. Learn what smart companies are implementing now for 40-60% cost reductions and competitive advantage. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-05-18) (2026-05-18): Discover the AI automation trends defining 2026. Learn what smart businesses are doing with agentic AI, multimodal systems, and composable architectures to gain competitive advantage. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026-2026-05-11) (2026-05-11): Discover the 7 AI automation trends transforming businesses in 2026. Data-driven insights, real ROI numbers, and actionable implementation strategies from 500+ deployments. - [AI Automation Trends: What Smart Businesses Are Doing in 2026](https://stravynt.com/insights/auto/ai-automation-trends-what-smart-businesses-are-doing-in-2026) (2026-04-06): Discover the AI automation trends smart businesses are using in 2026. 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